Privacy

CONTACT DETAILS 

Feed.MOVE.Live

30c Estover Close, Estover, Plymouth, Devon, PL6 7P

EMAIL – MOVE@FEEDMOVELIVE.COM

Feed.MOVE.LIVE is a trading name of Looselabel Ltd registered number 09682410 VAT number 217780496

PURPOSE OF PROCESSING DATA 

The data you provide is used to complete the purchasing transaction initiated by you and to ensure the correct level of access is applied to your membership.

LAWFUL BASIS FOR THE PROCESSING 

Lawful process (2) “The processing is necessary for a contract you have with the individual, or because they have asked you to take specific steps before entering into a contract.”

The contract is for the supply and delivery of services paid for by the purchaser. The purchaser is the initiator of the contract between the two parties by choosing to purchase services through Feed.MOVE.Live online store.

PERSONAL DATA OBTAINED 

In order to process your purchase, we obtain the following information from you.

Name, Address (billing address), email, phone number, credit card information and services purchased

We do not hold or ask for any information relating to health, sexuality, and religious beliefs

RECIPIENTS OF PERSONAL DATA 

In order to take payment for the services ordered, your credit card details are shared by you with an authorized credit card processor who authenticates your details and takes payment from you. Feed.MOVE.Live does not hold or process this information and is paid by the credit card processor via bank transfer.

 

WHERE IS YOUR DATA STORED 

Feed.MOVE.LIVE uses secure cloud services to manage their website, accounting and process orders raised by the general public. It also uses cloud services to run marketing campaigns to bring awareness of its services to the general public.

Our data service partners are: Shopify, Xero, Stripe, PayPal and Microsoft 0365 who are accredited to the highest of security standards.

The marketing services we use: Facebook, Instagram, Google, Bing

RETENTION OF PERSONAL DATA 

For services and accounting regulations we retain your data (with the exception of credit card information which is not held by us and is not identifiable in its complete format after processing) for no longer than a period to cover the services requested or comply with regulations. The information held for that period will be:

Name, address (billing address), email, and services purchased which is the basic information necessary to identify the transaction.

RIGHT TO LODGE A COMPLAINT 

You have the right to lodge a complaint with a supervisory authority if you consider that the processing of personal data relating to you infringes the General Data Protection Regulation. If you have any concerns, please contact us in the first instance to see if the concern can be explained / resolved which wouldn’t affect your right to complain to a supervisory authority.

THE SOURCE OF PERSONAL DATA 

We do not source your personal data from anyone but you.

OBLIGATION TO PROVIDE PERSONAL DATA 

You are under no obligation to provide any personal data to Feed.MOVE.Live, however your Service request cannot be processed without the key information requested.

AUTOMATED DECISION MAKING 

We don’t carry out any kind of automated decision making using personal data.

 

PRIVACY NOTICE 

This privacy policy is always available on our website and will be brought to your attention from time to time using email, social media and or our website to ensure it is completely visible and transparent to you.

PERSONAL DATA FROM OTHER SOURCES 

We do not request and or store personal data from any other sources other than you.

PERSONAL DATA SHARED WITH OTHERS 

We do not share your personal data with others. We use your email address to contact you and only you.

CHANGES TO PRIVACY INFORMATION 

We take the safety of your information seriously and to improve our quality standards regularly review what, why and how we use this information.

If we planned to use personal data for a new purpose, we would update our privacy information and communicate the change to individuals it may affect before starting any new processing with the ability to opt in or out at any time.

DRAFTING PRIVACY CHANGES 

We undertake information audits to find out what personal information we hold and what we do with it.

We put ourselves in the position of the people we are collecting information about.

We carry out user testing to evaluate how effective our privacy information is.

DELIVERING INFORMATION ABOUT PRIVACY CHANGES

When providing privacy information to individuals we use a combination of appropriate techniques such as but limited to:

email, social media, dashboards, web site notices, icons, mobile and smart device functionality